Voxa Estate

For UK letting agencies

The AI admin layer for letting agents

Alex, our AI assistant, takes repair reports, chases your contractors for prices and dates, and reads your certificates and lines up renewals. Your CRM and Fixflo stay as they are.

Book a demo20 minutes with one of the founders.

  • Nothing is booked unless a person approves it, or a rule your team has set allows it.
  • Priced per home, never per seat.
  • Alex is an AI assistant and says so whenever asked.

Where the day goes

What letting agents tell us

  • Finding a contractor who will turn up

    A niche job or an out-of-area gas check can mean hours of ringing round.

  • Chasing for a price and a date

    Quote requests get ignored, and someone has to chase every one.

  • “Any update?”

    Tenants message and ring the office to ask what is happening with their repair.

  • Certificates by hand

    Every gas record and electrical report read, checked and typed in by a person.

What Alex does

One assistant across repairs, contractors and certificates

Alex does the chasing and the paperwork. Your team sees one inbox and decides what needs a person.

Repairs

Repair reports from tenants, on WhatsApp

Tenants report on WhatsApp today. Text, email and phone lines can be switched on during setup. Alex asks the right questions, gets photos and turns each report into a job in your inbox.

  • Replies to tenants on WhatsApp at any hour and tells them what happens next
  • Short follow-up questions and photos before a report becomes a job
  • Your team can log a repair itself, for example one a tenant phoned in

Contractors

Your contractors first, then rated local firms

Alex asks your own contractors first, by text, and by phone where your agency switches phone on. When they cannot help, Alex finds rated local firms near the property, with phone numbers.

  • Chases contractors for a price and a time, and records each price against the job
  • Checks a contractor is active and their documents are in date before any message
  • A call-out charge a contractor names goes to the same approval as the price
  • Over your limit, the landlord accepts or declines the exact amount from a link

Certificates

Certificates read, filed and renewed

Email certificates to your Voxa address, or upload a batch. Each one is read and matched to the right home, and your team files it from one list. When one falls due, book the renewal with your own engineer from the same row.

  • Each certificate shows as Ready to file, or Needs a person with the reason
  • Missing and due first, with one next step for each home
  • Recorded certificates and closed jobs are sealed: linked in order and date-stamped by an outside service

Free certificate expiry check. See which gas, EICR and EPC dates in your sheet have passed or fall due in the next 30, 60 or 90 days. Read in your browser, nothing saved, no sign-up. Check your certificate dates

Free gap report from your own spreadsheet: Get your free gap report

Coming next

Making Tax Digital for your landlords

Coming next: you will be able to invite your landlords to our Making Tax Digital app. They will check their own figures and send their own updates to HMRC, so your agency will not be doing their tax.

How it works

From a 20-minute demo to Alex working your jobs

There is no form to fill in. We set your agency up with you.

  1. 01 20 minutes

    Book a demo

    One of the founders shows you Voxa Estate on our demo agency, with example data.

  2. 02 Setup

    We set you up with you

    Bring your homes in from Apex27 or an export file, add your own contractors and set your spend limits.

  3. 03 Every day

    Alex works, your team decides

    Alex does the chasing and the paperwork in one inbox. Nothing is booked unless a person approves it, or a rule your team has set allows it.

Book a demo

Your systems

Keep your CRM. Keep Fixflo.

Voxa Estate works beside the systems you already use, so nobody changes how work comes in.

  • Apex27

    A connection to Apex27 is being tested: connect with your agency's own Apex27 key, and your team confirms what comes across before anything is added.

  • Street and other systems

    With Street, Arthur or any other system, your homes come in from a simple import file.

  • Certificates by email

    Whatever system you use, certificates reach Voxa Estate by email and are read there.

  • Already on Fixflo?

    Fixflo stays your repairs log. Voxa doesn't connect to Fixflo: your team logs the job in Voxa, and Alex lines up the contractor.

Every system and where it stands

Pricing

Priced per home, never per seat

You pay for each unit you manage, such as a flat, a house or a room let on its own, with a 30-unit minimum. We confirm your price on the demo.

Voxa Estate

£1.50 per unit per month

Repairs desk

Certificates desk: £1.00 per unit per month on its own, or +£0.50 per unit added to the Repairs desk.

Minimum 30 units on the Repairs desk, so £45 a month. Whichever desk you take, never less than £45 a month. No VAT to add.

First month free, then the published price.

Invite managers, viewers and auditors, and make a teammate an admin once they have joined. Seats are included in the unit price.

Book a demo

Security and trust

  • Held in the EU

    Your records are held in the EU: our database, sign-in and file storage are hosted by Supabase in Paris. Some providers we use to send messages and run the assistant handle data in the US; each is named on our sub-processors page.

  • ICO registered

    Voxa MTD Limited is registered with the Information Commissioner's Office (ZC113197).

  • Data processing agreement

    Your agency accepts our published data processing agreement before we handle any tenant data.

  • Cyber Essentials planned

    We do not hold Cyber Essentials, ISO 27001 or SOC 2 certification. Cyber Essentials is planned, and we have not applied for it.

Security and trust: what we have, and what we do not have yet

Questions agencies ask

Is Alex a person?

No. Alex is an AI assistant and says so whenever asked. Anything that needs a decision comes to your team.

Do we have to change our CRM or stop using Fixflo?

No. Keep both. A connection to Apex27 is being tested. With Street or any other system, your homes come in from an export file and certificates arrive by email.

What if we use Reapit, Alto or MRI?

Voxa Estate is not connected to Reapit, Alto or MRI yet. Your homes come in from an export file, certificates arrive by email, and your team keeps your CRM up to date.

How do we start?

Book a demo. If it fits, we set your agency up with you: your homes, your contractors and your spend limits. There is no sign-up form for letting agencies.

Which certificates does it read?

Gas safety records, electrical reports (EICRs) and energy certificates (EPCs), plus legionella, portable appliance and fire risk assessments. Each one is recorded with its document.

Does it book viewings?

Not yet. Today Voxa Estate covers repairs, contractors and certificates.

What counts as a unit?

Each home you let, such as a flat, a house or a room let on its own. Archived units are not counted. Below 30 units you pay the 30-unit minimum.

Does it register homes on the landlord register for us?

No. The landlord makes each entry. Voxa Estate keeps each home's certificates on record and shows when each one falls due, so the details are ready when the register asks for them.

Do you work outside the UK?

Agencies in Ireland can join as a pilot, for repairs only. Compliance tracking is for UK properties.

See a week of agency admin in 20 minutes

Book a demo with one of the founders. We show you a repair, a contractor search and a batch of certificates, start to finish.

Book a demo